I am also an expert in creating experiences for products, services, and communications.
Working as a hands-on contributor or consultant or leading and growing teams and practices, I can help organizations understand their customers, create human-centered, insight driven strategies for form and functional interactions, and prototype for success.
rigorous research
analytical acumen
innovative insights
creative concepts
Expertise
THINGS I KNOW HOW TO DO BEST
Design
Thinking
I employ human-centered, evidence-based, and iterative methods to create great experiences.
User
Research
Using qualitative and quantitive inquiry methods, I find out what makes people gravitate, engage, and act.
Interaction
Design
I get hands-on with user interfaces and interactions of all kinds to craft an experience out of strategy, concept, and insight.
Design
Leadership
Leading teams, projects, and practices to success is a joy and a foundational driver for what I do.
Project
Management
Engaging stakeholders and teams in a shared mission, I work to deliver excellence on time and under budget.
Business
Development
Combining business acumen and an understanding of design process and resource requirements I help to keep the pipeline loaded.
Skills
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Workshop Facilitation
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Information Architecture
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User Flows
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Content Strategy
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Sketching & Concepting
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Wireframing & Prototyping
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Qualitative Research
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Quantitative Research
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Usability Testing
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Creative Direction
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Art Direction